Terms and Conditions:
TourSA
46 Alberta Street
De Oude Spruit
Brackenfell
7560
Telephone No: +27 21 8135868
travel@toursa.com
DESCRIPTION OF SERVICES
TourSA is a sales representative of parks, lodges, hotels, etc.; an inbound travel operator specialising in southern Africa; such as accommodation, transport, car rental, assisting information to your satisfaction.
DELIVERY POLICY
Subject to receipt of payment, requests will be processed within 1 working day and delivery confirmed by way of email confirmation and vouchers.
PAYMENT
Rates quoted in a foreign currency (e.g. USD) will be converted into ZAR at the applicable exchange rate at the time of payment.
Variable rates e.g. air fares; conservation levies etc. are subject to change without prior notification.
Do not e-mail your credit card details over the Internet as this could result in fraud beyond our control; please send completed credit card form and send per attachment
Kindly refrain from depositing CASH, as it attracts banking fees, which will be for you own account.Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the TourSA bank account.Credit card acquiring and security
Credit card transactions will be acquired for TourSA via PayGate who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.Customer details separate from card details
Customer details will be stored by TourSA separately from card details which are entered by the client on PayGate’s secure site; for more detail refer to www.paygate.co.zaMerchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).Responsibility
TourSA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support.Country of domicile
This website is governed by the laws of South Africa and TourSA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
The following Terms & Conditions apply to:
All travel related services and accommodation
inside South Africa but outside the National Parks.
All products represented are subject to availability at time of booking. Practical advice and details on dress, weather, etc, shall be provided after the reservations have been made.
There are no extra costs incurred when booking accommodation through us and you, the traveler, benefit as you receive personal value added service from our friendly and experienced consultants. We love our business and it shows in our commitment to you, the traveler.
AMENDMENT FEE
A minimum of R50.00 per booking will be charged for changes / amendments made within 45 days prior to travel.
CANCELLATIONS CLAUSE
Land Arrangements:
Flight Arrangements:
Car Hire Arrangements:
E & OE (errors & omissions excepted)
MALARIA
Please note that you are advised to take malaria precautions when going into a malaria area. Please consult your doctor on this.
For up to date advice on malaria; a map of affected areas and other health precautions, visit the following website http://www.malaria.org.za
MEDICAL AND TRAVEL INSURANCE
Travel insurance is strongly advised. You should be covered in the event of cancellation or curtailment, death, any medical or rescue expenses, as well as for any loss of baggage, money or personal items.
Zimbabwe is excluded for cancellation & curtailment cover.
PAYMENT
Once reservations have been confirmed, a non-refundable deposit of 25% is required to hold reservations. Full payment is required 8 weeks prior to travel and 45 days for groups.
Rates quoted in a foreign currency (e.g. USD) will be converted into ZAR at the applicable exchange rate at the time of payment.
Variable rates e.g. air fares; conservation levies etc. are subject to change without prior notification.
Do not e-mail your credit card details over the Internet as this could result in fraud beyond our control.
Kindly refrain from depositing CASH, as it attracts banking fees, which will be for you own account.
Telegraphic Transfers: you are responsible for all the bank levies, which are to be advised by your bank.
TIPPING/GRATUITIES
Tipping and gratuities are not included in the cost of your safari/tour. You are welcome to tender an amount to the staff & guides. The average acceptable gratuity is 10% for services rendered.
VISAS
Please ensure that you have the correct visas for the countries you are visiting. To determine whether you require a visa to enter South Africa, visit the comprehensive South African Home Affairs Department website at: http://home-affairs.pwv.gov.za.
You are required to have a minimum of 2 blank pages in your passport to enable the entry visa into South Africa to be issued. If there is insufficient space in the passport, entry will be denied and you are likely to be detained pending return to your country of origin.
VOUCHERS
On receipt of your full payment, a detailed itinerary will be provided electronically, with vouchers, directions and what to see and do in areas being explored.
This booking and eventual contract between the client and TOURSA shall be deemed to be concluded in Cape Town, Republic of South Africa; and shall be interpreted according to the laws of the Republic of South Africa. In the event of any action hereunder, the Supreme Court of South Africa (Cape Town Local Division) shall have jurisdiction in regard thereto, not-with-standing that the amount of the claim may be within the jurisdiction of the Magistrate's Court.
SATSA MEMBERSHIP NUMBER 645
SOUTH AFRICAN NATIONAL PARKS - TERMS & CONDITIONS
All products represented are subject to availability at time of booking. Practical advice and details on dress, weather, etc, shall be provided after the reservations have been made.
SA Tours & Safaris [TOUR SA] are booking agents for South African National Parks and KZN Wildlife.
There are no extra costs incurred when booking accommodation through us and you, the traveler, benefit as you receive personal value added service from our friendly and experienced consultants. We love our business and it shows in our commitment to you, the traveler.
AMENDMENT FEES
All amendments will attract a R50.00 fee.
AMENDMENT WHEN TRAVELLING
CANCELLATIONS / MODIFICATION CLAUSE
South African National Parks charge full cancellation fees on any amendment done within the 30 day cancellation period if the amendment is of a lesser value than the original booking.
Car hire arrangements
If canceling any booking within 1 week of travel, there is a cancellation fee of 1 day’s rental.
E & OE (errors & omissions excepted)
MALARIA
Please note that you are advised to take malaria precautions when going to the Kruger National Park area and KwaZulu-Natal Parks. Please consult your doctor on this.
For up to date advice on malaria; a map of affected areas and other health precautions, visit the following website http://www.malaria.org.za
MEDICAL AND TRAVEL INSURANCE
Travel insurance is strongly advised. You should be covered in the event of cancellation or curtailment, death, any medical or rescue expenses, as well as for any loss of baggage, money or personal items.
PAYMENT
Full payment is required 31 days and 1 week prior to arrival date. Bookings made within the 30-day period must be paid within 24 hours of confirmation.
Trails are payable 3-months prior to travel date.
Do not e-mail your credit card details over the Internet as this could result in fraud beyond our control.
Kindly refrain from depositing CASH, as it attracts banking fees, which will be for you own account.
Telegraphic Transfers: you are responsible for all the bank levies, which are to be advised by your bank.
TIPPING/GRATUITIES
Tipping and gratuities are not included in the cost of your safari/tour. You are welcome to tender an amount to the staff & guides.
The average acceptable gratuity is 10% for services rendered.
VISAS
Please ensure that you have the correct visas for the countries you are visiting. To determine whether you require a visa to enter South Africa, visit the comprehensive South African Home Affairs Department website at: http://home-affairs.pwv.gov.za.
You are required to have a minimum of 2 blank pages in your passport to enable the entry visa into South Africa to be issued. If there is insufficient space in the passport, entry will be denied and you are likely to be detained pending return to your country of origin.
VOUCHERS
On receipt of your full payment you will be provided electronically, with vouchers.
WILDCARD
For more information pertaining to the conservation fees, kindly visit www.wildinafrica.co.za (Wild Card Call Centre 086 123 4002)
This booking and eventual contract between the client and TOURSA shall be deemed to be concluded in Cape Town, Republic of South Africa; and shall be interpreted according to the laws of the Republic of South Africa. In the event of any action hereunder, the Supreme Court of South Africa (Cape Town Local Division) shall have jurisdiction in regard thereto, not-with-standing that the amount of the claim may be within the jurisdiction of the Magistrate's Court.
SATSA MEMBERSHIP NUMBER 645
The following Terms & Conditions apply to:
All travel related services and accommodation OUTSIDE of South Africa.
All products represented are subject to availability at time of booking. Practical advice and details on dress, weather, etc, shall be provided after the reservations have been made.
There are no extra costs incurred when booking accommodation through us and you, the traveler, benefit as you receive personal value added service from our friendly and experienced consultants. We love our business and it shows in our commitment to you, the traveler.
AGE LIMIT
The minimum age allowed for young guests varies according to the choice of game lodge.
AMENDMENT FEE
There will be a minimum charge of R50.00 per booking for changes / amendments made within 1 month prior to travel.
CANCELLATIONS CLAUSE
Land Arrangements:
Flight Arrangements:
Car Hire Arrangements:
E & OE (errors & omissions excepted)
LUGGAGE ALLOWANCE
For safety and because space is restricted, baggage in charter aircrafts is limited to 10kg, comprising one soft luggage bag and a reasonable amount of photographic equipment per person.
MALARIA
Please note that you are advised to take malaria precautions when going into a malaria area. Please consult your doctor on this.
MEDICAL AND TRAVEL INSURANCE
It is compulsory for you to be insured for personal effects, personal accident, medical and emergency travel expenses, cancellation and curtailment. Ensure that you are covered before arriving in Southern Africa, as insurance cover is not obtainable locally.
Zimbabwe is excluded for cancellation and curtailment cover.
PAYMENT
Once reservations have been confirmed, a non-refundable deposit of 25% is required to hold reservations. Full payment is required 8 weeks prior to travel and 45 days for groups.
Rates quoted in a foreign currency (e.g. USD) will be converted into ZAR at the applicable exchange rate at the time of payment.
Variable rates e.g. air fares; conservation levies etc. are subject to change without prior notification.
Do not e-mail your credit card details over the Internet as this could result in fraud beyond our control.
Kindly refrain from depositing CASH, as it attracts banking fees, which will be for you own account.
Telegraphic Transfers: you are responsible for all the bank levies, which are to be advised by your bank.
TIPPING/GRATUITIES
Tipping and gratuities are not included in the cost of your safari/tour. You are welcome to tender an amount to the staff & guides.
The average acceptable gratuity is 10% for services rendered.
VISAS
The onus is upon the guest to ensure that passports and visas are valid for the countries visited. The company, their staff and their agents cannot be held liable for any visas not held by the guests nor for the cost of visas.
VOUCHERS
On receipt of your full payment, a detailed itinerary will be provided electronically, with vouchers, directions and what to see and do in areas being explored.
This booking and eventual contract between the client and TOURSA shall be deemed to be concluded in Cape Town, Republic of South Africa; and shall be interpreted according to the laws of the Republic of South Africa. In the event of any action hereunder, the Supreme Court of South Africa (Cape Town Local Division) shall have jurisdiction in regard thereto, not-with-standing that the amount of the claim may be within the jurisdiction of the Magistrate's Court.
SATSA MEMBERSHIP NUMBER 645
© TourSA.com
SA Tours and Safaris (TOURSA)
All Rights Reserved
travel@toursa.com
SA Tours & Safaris (TOURSA) are Sales representatives for
South African National Parks
Disclaimer: SA Tours and Safaris is not liable for any errors or omissions.
All pricing and itineraries subject to final confirmation.